Last Updated: 05/11/2024
At SoluGrowth, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and manage your personal information when you visit our website, http://us.solugrowth.com (the “Website”).
1. Who We Are
Our website address is: http://us.solugrowth.com. For more information about us, please see our contact details below.
2. Information We Collect
We collect and process various types of data to provide and improve our services. This includes but is not limited to:
- Personal Information: We may collect names, email addresses, phone numbers, and any details you provide through contact forms on the Website.
- Technical Data: We automatically collect data such as IP addresses, browser type, device information, and cookies when you visit our Website.
- User-Generated Data: This includes any comments, messages, or content that you submit or share on the Website.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the Website, please avoid uploading images with embedded location data.
3. Purpose of Data Collection
We use the information we collect for the following purposes:
- Analytics: We track user behavior and monitor website performance to improve our services and website functionality.
- Marketing: With your consent, we may use your contact information to send you email newsletters or retargeting advertisements.
- Security: To check your interactions with the Website against blacklisted IP addresses or check for suspicious activity.
- Legal Compliance: We may share your information if required by law or to comply with legal obligations and governmental requests.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with it if you have an account and are logged in to that website.
5. Cookie Policy
Our Website uses cookies to enhance your browsing experience. These cookies help us improve your experience on our site, analyze traffic, and understand user behavior. You can control your cookie preferences through your browser settings.
6. Data Retention Policy
We retain your personal data indefinitely. Should us to delete your personal information, please email us at info@solugrowth.com
Comments and Metadata
If you leave a comment, both the comment and its metadata are retained indefinitely, allowing us to recognize and approve follow-up comments automatically instead of holding them for moderation.
For registered users, we store the personal information provided in their profile. Users may see, edit, or delete their personal information anytime (except for their username). Website administrators can also view and edit user information.
Visitor comments may be checked through an automated spam detection service.
7. Security Measures
We take reasonable steps to secure your personal information and protect it from unauthorized access or disclosure. We store data securely and limit access to authorized personnel only.
8. User Rights under South African Law (POPIA)
As a user, you have the following rights under the Protection of Personal Information Act (POPIA):
- Access: You may request access to your personal data that we hold.
- Correction: You may request correction of any inaccurate or incomplete data.
- Objection: You have the right to object to the processing of your data under certain conditions.
- Deletion: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
To exercise any of these rights, please contact us at info@solugrowth.com.
9. Changes to the Privacy Policy
We may update this privacy policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on this page, and we encourage you to review the policy periodically. The “Last Updated” date at the top of this policy indicates the most recent revisions.
If you have any questions about this privacy policy or your personal data, please contact us at info@solugrowth.com or by phone at +27 (12) 065-1700.
